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Student Legal Services Annual Summary and Assessment Report

The Annual Summary is a one-page snapshot of key data and metrics from the year.  The Assessment Report offers a detailed analysis of the accomplishment of the SLS mission, student learning outcomes, and client satisfaction based on data collected from confidential online surveys of SLS clients.

(See below for SLS Annual Summaries and Assessment Reports from previous years)

Recent Data Highlights

1,335 client consultations provided in 2019-20 (up 15.0% from 1,161 in 2018-19)

Top SLS consultation topic areas in 2019-20:

  1. Landlord/roommate/lease issues
  2. Police citations for alcohol, shoplifting and other misdemeanor offenses
  3. Small claims court actions
  4. Auto insurance/accidents/other personal injury matters
  5. Family Law
  6. Credit problems/consumer fraud

Top SLS client referral sources in 2019-20:

  1. Friend/word of mouth or previous SLS client
  2. Campus administrative or academic department (300+ referrals from 67 different departments)
  3. Personal research by student
  4. Student organizations: ASUC Student Legal Clinic, ASUC Renter’s Legal Assistance, and Student Advocate
  5. Parent of student
  6. City of Berkeley Rent Stabilization Board

Student Legal Services Annual Summary and Assessment Report Archive